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☆ A couple lost $4,400 when their Lufthansa flight was canceled. The airline promised them a refund, but 5 months later, they still haven't received the money.
▼ + stars: | 2024-03-29 | by ( Monica Humphries | ) www.businessinsider.com time to read: +9 min

Last summer, a couple was flying home when their connecting Lufthansa flight in Germany was canceled. In August, they were flying home from Singapore on United Airlines when their Lufthansa Airlines connection between Germany and New Jersey was canceled, Giantisco told Business Insider. Advertisement"More than anything, we need the money we spent trying to get home at the last minute and being stuck in Munich," Giantisco said. They flew from Munich to London on a Lufthansa flight and from London to New Jersey on United. That became a challenge when they discovered their original flight information had been removed from their United flight history.

Persons: haven't, —, Emma Giantisco, Dylan Marton, Giantisco, Marton, Marton hasn't, they'd, that's, Dylan Marton United, I've Organizations: Lufthansa, Service, United Airlines, Lufthansa Airlines, Business, New Jersey ., BI, Lufthansa rebooking, United, European Union, Star Alliance Locations: Germany, Singapore, New Jersey, Munich, Giantisco, Southeast Asia, Lambertville , New Jersey, Newark, Frankfurt, London, Marton

☆ The Boeing 787 that suddenly dropped mid-flight and injured at least 50 people is a stark reminder: Always wear your seatbelt.
▼ + stars: | 2024-03-12 | by ( Taylor Rains | ) www.businessinsider.com time to read: +5 min

A Latam Airlines Boeing 787 experienced a sudden midair drop on Monday, injuring at least 50 people. Dozens of turbulence-related injuries have been seen on other carriers like Lufthansa and Delta. AdvertisementA passenger on the Boeing 787 that suddenly dropped midair over the Pacific on Monday described a scary scene. In an interview with CNN on Tuesday, Latam Airlines Flight 800 passenger Brian Jokat said the plane "dropped something to the effect of 500 feet instantly," jolting him awake. The "fasten seatbelt" sign was on at the time, airline Chief Operating Officer Jon Snook said, HawaiiNewsNow reported.

Persons: —, Brian Jokat, I'm, Rolanda Schmidt, Melissa Matteso, Jon Snook, HawaiiNewsNow, Bill Duncan, Taylor Organizations: Latam Airlines Boeing, Lufthansa, Delta, Service, Boeing, Pacific, CNN, Latam, RNZ, New Zealand Herald, US National Transportation Safety Board, Airlines, Lufthansa Airbus, Washington Post, Lufthansa Flight, Hawaiian Airlines Airbus, Sydney Morning Herald, Delta Air Lines, Norwegian Air Shuttle, Alaska Airlines Boeing, NTSB, The Weather Company, Business, Allegiant Locations: Sydney, Auckland , New Zealand, Austin, Washington, Frankfurt, Honolulu

☆ Lufthansa flight attendants to strike on Tuesday and Wednesday
▼ + stars: | 2024-03-10 | by ( ) www.cnbc.com time to read: +1 min

A Lufthansa Airbus A380 aircraft stands at the gate at the airport prior to departure for Boston. Lufthansa's cabin crew union has called on its members to strike at Lufthansa and short-haul carrier CityLine on Tuesday and Wednesday to press their demands for higher pay. The UFO union of flight attendants said on Saturday that the strike, which was voted for by members, would affect departures from Frankfurt airport on Tuesday and departures from Munich on Wednesday. Europe's airlines have benefited from unprecedented demand since the pandemic, allowing them to raise prices, but higher labor and maintenance costs have limited earnings growth. On Thursday, Lufthansa ground staff walked off the job, while on Wednesday cabin crew voted to strike as they seek a 15% wage increase.

Organizations: Lufthansa Airbus, Boston, Lufthansa, Wednesday Locations: Munich, Boston, Frankfurt

☆ Flight attendants for Lufthansa want to start charging customers for special meals, saying the number of people ordering them is getting out of hand
▼ + stars: | 2024-02-28 | by ( Pete Syme | ) www.businessinsider.com time to read: +1 min

Lufthansa flight attendants are calling for a charge on special meals, per Aero Telegraph. They're overwhelmed by demand with as many as 190 passengers ordering special meals. The airline is also facing growing discontent among staff, with ground staff staging their third strike this month. Passengers can request special meals for dietary or religious reasons. This story is available exclusively to Business Insider subscribers.

Persons: — Organizations: Lufthansa, Aero Telegraph, Service, Aero, Business

☆ A Lufthansa passenger is suing the airline, saying he was thrown around so violently by severe turbulence that his back was fractured
▼ + stars: | 2024-02-21 | by ( Pete Syme | ) www.businessinsider.com time to read: 1 min

A Lufthansa flight from Austin to Germany encountered severe turbulence last year. A passenger sued the airline last Friday, saying he experienced a fractured lumbar and herniated disc. Lufthansa is being sued by a passenger who says he fractured his back when severe turbulence threw him against the ceiling of the plane during a flight in March 2023. Elwaleed Sidahmed filed a lawsuit against the German airline in a Texas District Court last Friday, which Business Insider has seen. It says he was traveling on Flight 469 from Austin to Frankfurt, Germany last March when the plane encountered "severe and violent turbulence."

Persons: Elwaleed Sidahmed Organizations: Lufthansa, Business Locations: Austin, Germany, Texas, Frankfurt

☆ Man dies mid-flight after breaking out in 'cold sweats' and losing 'liters of blood,' scaring his fellow passengers
▼ + stars: | 2024-02-10 | by ( Lauren Edmonds | ) www.businessinsider.com time to read: +1 min

A 63-year-old man died on a Lufthansa flight on Thursday, according to Swiss-German outlet Blick. Witnesses told the outlet the man had blood gushing from his nose and mouth. AdvertisementA 63-year-old man died during a Lufthansa flight this week after losing "liters of blood' in a scene that terrified passengers. The unidentified man boarded a Lufthansa flight from Bangkok to Munich with his wife on Thursday, according to Swiss-German outlet Blick. Witnesses Martin and Karin Missfelder told Blick that they sat in the row diagonally behind the male passenger and his wife.

Persons: —, Witnesses Martin, Karin Missfelder, Blick Organizations: Lufthansa, Service, Business Locations: Swiss, Bangkok, Munich

☆ Passengers wake up in the ‘wrong’ country as Storm Isha plays havoc with flight plans
▼ + stars: | 2024-01-22 | by ( Julia Buckley | ) edition.cnn.com time to read: +8 min

CNN —Thousands of airline passengers across Europe woke up this morning at the wrong destination – and even in the wrong country – after Storm Isha caused havoc with flights, with dozens of cancelations, diversions and go-arounds in western Europe. Quintupling flight timesThis flight from Shannon to Edinburgh ended up in Cologne. There were over 100 go-arounds at UK airports, according to NATS, the UK’s air traffic control operator. “We did see some diverted flights leaving Manchester and some diverted to Manchester because of conditions at other airports, particularly Dublin,” they said. London’s Gatwick airport saw 22 diversions, but was able to take five flights diverted from other airports, according to a spokesperson for the airport.

Persons: Storm Isha, Kevin Cullinane, FlightRadar, “ Isha, Steve Fox, “, ”, –, Jerry Dyer, – Dyer, Isha, Jerry, Big Organizations: CNN, Ryanair, Dublin Airport, FlightRadar, Paris Beauvais, Belfast, Dublin, Lufthansa, Cork, NATS, Gatwick, Stansted, Big Jet, Heathrow, Birmingham Airport, London Locations: Europe, Ireland, Dublin, daa, ’, Lanzarote, Canary, Bordeaux, France, Shannon, Edinburgh, Cologne, Manchester, Paris, What’s, Glasgow, Liverpool –, Belfast, Liverpool, Scotland, Germany, Munich, England, Deauville, Stansted, London, Antalya, Turkey, Lyon, Budapest, Cork, Mexico City

☆ An arguing couple forced a Lufthansa A380 to divert after the husband reportedly threw food and tried to set fire to a blanket
▼ + stars: | 2023-11-30 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

An arguing couple forced a Lufthansa A380 to be diverted to Delhi, per The Times of India. The husband shouted at his wife, threw food, and tried to set a blanket on fire with a lighter, the paper reported. Lufthansa confirmed an incident involving an "unruly passenger" on the flight to Business Insider. AdvertisementA Lufthansa flight was forced to divert on Wednesday after a severe argument between a husband and wife, The Times of India reported. It prompted pilots to tell air traffic control at Indira Gandhi International Airport in Delhi, India about a "situation and possible unruly passenger," per The Times of India.

Persons: — Organizations: Lufthansa, Business, Service, Airbus, Indira Gandhi International, Indian Express, Delhi Police Locations: Delhi, India, Times, Munich, Germany, Bangkok, Thailand, Thai, Flightradar24

☆ Be warned: Flights are getting bumpier
▼ + stars: | 2023-11-22 | by ( Michelle Mastro | ) www.businessinsider.com time to read: +9 min

Air turbulence is becoming more common and more intense. As the jet stream buckles a bit because it's not as strong as it was in the past, now you have all this energy associated with the jet stream up 30,000 feet or so. But changes to the atmosphere mean these corridors are getting bumpier, so avoiding them could result in smoother flights. But while we can get better at avoiding air turbulence, we won't be able to avoid it altogether. That's why some companies are going back to the drawing board to design airplanes that can better adjust to turbulent air.

Persons: I'd, Isabel Smith, Smith, Paul Williams, Williams, Bill Duncan, You've, John K, didn't, Duncan, Pierre Baqué, Alyson Smith, Michelle Mastro Organizations: University of Reading, Lufthansa, Northern, The Weather Company, Denver, Airbus, National Transportation Safety Locations: Denver, Indianapolis, England, Austin , Texas, Frankfurt, Germany, Washington, Rocky, Swiss, Delta

☆ An airline has offered passengers counseling after a flight was diverted when it was hit by 'severe wind-speeds' and high turbulence
▼ + stars: | 2023-03-20 | by ( Beatrice Nolan | ) www.businessinsider.com time to read: +2 min

TUI has offered counseling to passengers on board a diverted flight, per an airline spokesperson. The flight from Tenerife to Manchester was hit by "severe wind-speeds" during its descent. One passenger told Manchester Evening News people on board were "screaming" and "crying." Passengers were "screaming" and "crying" during the incident, one traveler on board the flight, Gareth Slater, told Manchester Evening News. Earlier this month, a Lufthansa flight from Austin to Frankfurt was forced to make an emergency landing after severe turbulence.

☆ Climate change is making plane turbulence worse, and it could make flights bumpier and more expensive
▼ + stars: | 2023-03-11 | by ( Crystal Raypole | Jessica Orwig | ) www.businessinsider.com time to read: +8 min

Experts believe severe turbulence may increase in years to come as patterns of severe weather continue around the globe. But pilots also have to contend with clear-air turbulence, which is turbulence that has no visible cause. Weather researchers further predict clear-air turbulence will double by 2050, with severe turbulence increasing the most. "The highest altitude flights over the North Atlantic will encounter the most significant increase in severe turbulence," Bennett said. Only 1% of the atmosphere has moderately severe turbulence, and a few tenths of a percent have severe turbulence," she said.

☆ Travel nightmares in Europe continue after a strike at German airports leads to thousands of cancellations Friday
▼ + stars: | 2023-02-17 | by ( Aidan Pollard | ) www.businessinsider.com time to read: +2 min

Workers at airports including Munich, Hamburg and Frankfurt went on strike Friday. After an IT outage Wednesday, this is the latest nightmare for German airline Lufthansa. Workers at seven German airports, including Munich, Frankfurt, and Hamburg, took collective action Friday, according to CNN. The full-day strike halted Lufthansa's operations in Frankfurt and Munich Friday, affecting thousands of would-be passengers. In all, more than 2,000 flights were canceled on affected airlines, according to CNN, interrupting travel for more than 295,000 people.

☆ A Lufthansa flight from LA to Germany made an 'unscheduled landing' in Chicago after passenger's laptop caught fire
▼ + stars: | 2022-12-28 | by ( Sawdah Bhaimiya | ) www.businessinsider.com time to read: +2 min

A Lufthansa flight to Frankfurt landed in Chicago due to a small fire onboard on Monday night. The fire was caused by an overheating laptop and was put out before the plane landed. No passengers were injured but some flight attendants were treated for smoke inhalation. The fire was caused by a passenger's overheating laptop, Lufthansa said. None of the passengers onboard were injured, but two flight attendants were "treated onsite" for smoke inhalation.

☆ More than 100 Jewish passengers who were barred from flight in 'racial profiling' incident get $21,000 each from Germany's Lufthansa airline
▼ + stars: | 2022-12-03 | by ( Joshua Zitser | ) www.businessinsider.com time to read: +3 min

Lufthansa has reached a settlement with more than 100 Orthodox Jewish men who were barred from a flight. Each passenger will receive "$21,000 and change" from the German airline, Hamodia reported. The May 4 incident saw passengers accuse Lufthansa of racial profiling. A handful of the passengers did not wear masks, prompting the airline to deny boarding to more than 100 visibly Jewish passengers. According to the Orthodox Jewish news service COL Live, Spohr told Rabbi Yehuda Teichtal that "antisemitism has no place at Lufthansa."

☆ Lufthansa says passengers can put activated AirTags in their checked luggage just days after banning them
▼ + stars: | 2022-10-13 | by ( Ryan Hogg | ) www.businessinsider.com time to read: +2 min

Lufthansa says activated AirTags are now allowed in checked luggage just days after banning them. "The German Aviation Authorities (Luftfahrtbundesamt) confirmed today, that they share our risk assessment, that tracking devices with very low battery and transmission power in checked luggage do not pose a safety risk. On Saturday, the airline sent a tweet saying it was banning activated AirTags in checked luggage. This meant they would need to have their batteries removed before going into checked luggage, rendering the tags useless for tracking luggage. Some passengers started using AirTags during the summer of travel chaos where thousands of bags went missing or were lost entirely.

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